Frequently Asked Questions
Everything you need to know about shopping with Revlon Australia & New Zealand.
Where do you ship to and how much does it cost?
We currently offer shipping across Australia and New Zealand. Standard shipping is free for all orders over $50 AUD/NZD. For orders below this threshold, a flat rate of $9.95 applies.
What is your return policy for beauty products?
Due to hygiene reasons, we can only accept returns on products that are unopened, unused, and in their original packaging within 30 days of purchase. If you receive a damaged or defective item, please contact our support team immediately for a replacement.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to our carrier's website so you can monitor your delivery's progress.
Are Revlon products tested on animals?
Revlon does not conduct animal testing and has not done so for decades. We comprehensively test all our products using the most advanced technological methods available to ensure they are both innovative and safe for use.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options including Afterpay and Klarna for customers in Australia and New Zealand.
How do I find the right foundation shade for my skin tone?
We recommend using our 'Shade Finder' tool available on the product pages. You can also visit our 'Beauty Tips' section for guides on identifying your undertone to ensure a perfect match with our ColorStay range.